Your safety and peace of mind are our top priorities.
All users verify their email address and can connect social media profiles for added credibility.
Bank-level encryption protects your data. All communications are secure and private.
Your exact location is protected by a 500-meter privacy radius until you choose to share it.
✓Schedule a video call to meet your swap partner
✓Review their profile and verify completeness
✓Verify your insurance covers home exchanges
✓Exchange emergency contact information
✓Document property condition with photos/video
✓Create a written exchange agreement
✓Secure or remove valuable items
✓Maintain open communication
✓Respect house rules and leave property as found
Be cautious and contact us if you notice:
✗Offers that seem too good to be true
✗Pressure to swap immediately without time to verify
✗Refusal to video call or provide verification
✗Incomplete profiles or suspicious information
✗Requests for payment or financial information
✗Photos that don't match or appear fake
Always verify that your insurance covers home exchanges before agreeing to any swap.
•Homeowner's Insurance: Confirm your policy covers temporary occupants and property damage by guests
•Auto Insurance: Verify coverage extends to other drivers if swapping cars
•Liability Coverage: Consider additional liability protection for peace of mind
SwapWithUs is a platform connecting users only. We do not provide insurance and are not liable for damages. See our Terms of Service for details.
If you encounter suspicious activity, inappropriate behavior, or have safety concerns, please contact us immediately:
Email: [email protected]
We investigate all reports promptly and take appropriate action including account suspension or termination when necessary.
SwapWithUs is built on trust and respect. We expect all users to:
✓Be honest and accurate in all communications
✓Treat properties with care and respect
✓Communicate clearly and promptly
✓Respect privacy and house rules
✓Be respectful and inclusive to all users
✓Resolve conflicts respectfully and professionally
Your safety is a shared responsibility. By following these guidelines and using common sense, we can build a trusted community together.